We are operating on guidelines set by New York State and the CDC

CNY Healing Arts in Syracuse:
Hours of Operation:
M-F 8am-8pm
Sat 8am-1pm
Sun Closed

Guidelines:
-A face mask is required upon entering the building and must be worn at all times including during the massage

-Please adhere to all social distancing guidelines and do not bring any guests with you to your appointment

-There are health and safety signs posted throughout the building to ensure proper safety measures

– All employees will receive proper Covid-19 training on sanitation protocols. Employees are aware if they are feeling any symptoms of Covid-19 to stay home and take proper precautions before returning to work.

– Appropriate PPE will be worn by all staff members depending on their role and responsibilities

-Upon arrival, there will be temperature and wellness screenings for all guests and employees

-After screening, guests will be asked to wait in their car until the massage therapist is ready

-Pre-payment is required upon booking appointments

-If you are ill and cannot make it to your appointment, we kindly ask you to call and reschedule. You can receive a refund or keep full amount in our account to use at a later date. A gratuity can be left on a card when pre-paying or an envelope will be provided upon check-in for cash to be given directly to the therapist

-Spa amenities, locker rooms, and waiting rooms are all temporarily closed

– Robes will not be provided. Clients will change directly in the massage room. Your massage therapist will instruct you on where to place personal items to ensure the environment remains sanitized

-There will be a half-hour in between all clients to ensure proper cleaning of each room

-At this time we are only offering the 30 & 60 minute custom massage (no couples, groups or esthetic services)

-Extra sanitation efforts will be taken daily

 

*Currently only our CNY Syracuse Spa is open. This article will be updated as Rochester and Albany open back up*